Information we may collect
When you contact us, request a quote, ask about rental, or request support, we may collect your name, contact details, company or venue details, location, preferred buying or rental option, setup notes, support details, and messages you choose to send.
How we use it
We use this information to understand your request, contact you, recommend the right DartArcade setup, prepare quote or rental information, handle support questions, keep business records, and manage the relationship after a quote, rental, sale, or support case.
Support and diagnostics
Existing customers may be asked to send diagnostics from the console. Diagnostics are used to investigate the specific issue, open or update support tickets, guide remote checks, or decide whether repair action is needed.
Communication choices
Public lead forms may ask whether you want optional updates. If you do not opt in, we still use the details you submitted to respond to the enquiry and keep a business record of that request.
Sharing and retention
We may share information with people or service providers who help us operate DartArcade, respond to you, provide support, or meet legal and accounting duties. We keep information only for as long as it is needed for those purposes.
Cookies and website storage
Some website features may use cookies or browser storage. For website cookie information, see the Cookie Notice.