D A R T A R C A D E

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DartArcade by Meco Tech is a physical darts scoring console that connects to your TV for homes, pubs, clubs, and venues.

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FAQ

Questions before you choose a setup or start playing.

Search quick answers about the DartArcade Console, launch games, Team Battle, Co-op, players, teams, Home and Venue use, internet, updates, support, and repairs.

Product & setup

Console and setup

The basics of what DartArcade is and how it fits into a normal physical darts setup.

01What is DartArcade?

DartArcade by Meco Tech is a physical darts scoring console that connects to a TV, keeps the match visible, and gives players a button-driven way to keep the game moving.

02Does DartArcade replace my dartboard?

No. You still throw at a normal physical dartboard. DartArcade handles scoring, setup, player flow, and the shared TV display.

03What games are available at launch?

The launch catalogue is OhOne, Killer, TicTacToe, Bullfrog, and Co-op Killer.

04How does the console connect to the game?

Players use the physical console to enter scores and control game flow while the connected TV keeps turns, scores, targets, and game progress visible to the room.

Games & How to Play

Games and ways to play

Current launch play styles and where to find game-specific help.

01How can we play DartArcade?

At launch, DartArcade offers Team Battle for head-to-head team play and Co-op for players working together toward one shared challenge.

02Which games are in Team Battle?

Team Battle includes OhOne, Killer, TicTacToe, and Bullfrog.

03What is the Co-op game?

Co-op Killer is the launch Co-op game. Two to four players work together to clear the shared Killer challenge board before the available turns run out.

04Where can I learn the rules for a game?

Open the Games page and choose the game you want. Each launch game has its own guide with a Player Guide section for controls, settings, rules, and recovery help where needed.

Players & teams

Players and teams

How player profiles and teams are installed on consoles for repeat or shared play.

01How does a player join a console?

The player creates or uses a player portal account, submits a join request for the console, and the console syncs the approved player onto the local player list.

02Can I play on more than one DartArcade console?

Yes. A player profile can be joined to different consoles instead of creating a new local player every time.

03How do teams work?

Teams are created in the player portal. A team owner or captain invites players, and invited players accept before they become part of that team.

04Why install a team on a console?

Installing an accepted team brings the team and its players onto the console together, which avoids every player having to join that console separately.

05Should I remove my player from a public venue console after playing?

If you do not want other people selecting your profile at that venue, remove your player from that console after the session.

Home & venues

Home and Venue use

The ownership, licence, content, and support differences between private Home use and commercial Venue use.

01What is the difference between DartArcade at Home and DartArcade for Venues?

DartArcade at Home is an owned console for private, non-commercial use. DartArcade for Venues is a commercial rental with a commercial-use licence, DartArcade-owned hardware while active, and Venue-plan maintenance and support.

02Can I use a Home console in a pub, club, or venue?

No. Home ownership is for private, non-commercial use. Public or commercial use requires the DartArcade Venue plan.

03What does the Home Launch Edition include?

The Home Launch Edition includes all launch-available games, and Launch Edition owners receive future standard DartArcade games. No subscription is required to keep using the games permanently included with the owned Home console.

04What is included with a Venue rental?

An active Venue rental includes the commercial-use licence, current games, Venue-plan games and features as they are released while the rental remains active, and Venue maintenance and support.

Internet & updates

Internet, verification, and updates

What connectivity is used for without implying that every dart depends on the internet.

01Does DartArcade need internet to play?

DartArcade uses internet access for verification, updates, player and team sync, support, and connected features. Temporary outages are handled according to the Home or Venue plan; normal scoring does not depend on sending every dart to the internet.

02Why should I keep the launcher and game updated?

Updates keep the console aligned with the current DartArcade platform and can deliver approved game, flow, reliability, and support improvements.

03How do I update the console?

Use the console update flow when an approved update is available. The Launcher handles the update experience and the console installs the approved Launcher or game package through the update path.

04Does player and team sync use internet access?

Yes. Connected player and team features use internet access so approved profiles and teams can be synchronized with the console.

Support & repairs

Support, warranty, and repairs

Where to start when a console, button, cable, update, or support issue needs attention.

01Should I use the portal or email support?

Existing customers should use the customer portal when possible so the support case stays linked to the correct account and console. Email support is available when portal access is not practical.

02What warranty applies to an owned Home console?

Owned consoles include a 2-year warranty. After the warranty period, repair work is quoted when needed.

03What support applies to a Venue rental?

Venue rental consoles are maintained while the rental is active, with service or maintenance arranged through DartArcade Support when needed.

04What if hardware needs repair?

Support confirms whether warranty, Venue rental maintenance, or quoted repair work applies before the repair path is arranged.

05Will replacement parts be available?

For replacement parts or repair needs, contact DartArcade Support so the correct part and service path can be confirmed.

Still deciding?

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DartArcade by Meco Tech

Not sure which DartArcade setup fits?

Tell us about your space, how people will use it, and whether you are thinking about buying, renting, or setting up a venue console. We will help you choose the right next step.